Privacy Notice

Our contact details

Harmonised Minds Counselling Raceview Road Ballymena BT42 4HU

Telephone : 028 2655 315 or 07842 863 731

Email: contact@harmonisedminds.com

What type of information we have

We currently collect and process the following information; personal identifiers, contacts and characteristics (for example, name and contact details).

How we get this information and why we have it

The personal information we process is provided to us directly by you. This is to allow us to contact you with information on services or to arrange an appointment.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information is your consent. You are able to remove your consent at any time. You can do this by using the contact details above.

What we do with the information we have

Your information is only used for contact purposes based on the details you provide. Your information is never used for marketing purposes or passed to third parties.

How we store your information

You information is securely stored at our office. We keep personal information for a period of seven years. We will then dispose of your information.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

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